MON-FRI8AM - 5PMCALL US+1 614-957-0311

1) Privacy Policy

We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Full name
  • Email address
  • Mobile phone number
  • Mailing address (if applicable)
  • Any additional information you provide when contacting us or using our services

How We Use Your Information

We use the information we collect to:

  • Provide and improve our products and services
  • Respond to your inquiries and customer service requests
  • Send service-related communications, including SMS messages when you have opted in
  • Process transactions and fulfill requested services
  • Comply with applicable legal and regulatory requirements

Information Sharing

We do not sell, rent, or trade your personal information to third parties.

We may share your information only when necessary with trusted service providers who assist us in operating our business or as required by law. These service providers are contractually required to protect your information and use it only for the purposes for which it was provided.

SMS Privacy

Mobile phone numbers and SMS consent are not shared with, sold to, or disclosed to third parties or affiliates for marketing or promotional purposes.

SMS consent is used solely for the purpose of sending the messages you have agreed to receive. You may opt out of receiving SMS messages at any time by following the instructions provided in the messages or by contacting us directly.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

Your Rights

Depending on your location and applicable law, you may have the right to access, update, correct, or request deletion of your personal information. To exercise these rights, please contact us using the information provided on our website.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Continued use of our services after changes are posted constitutes acceptance of the revised Privacy Policy.

2) Terms & Conditions

By providing your mobile phone number and opting in to receive SMS messages from us, you agree to these Terms & Conditions.

SMS Program Purpose

Our SMS messaging program is designed to provide you with important communications related to our services, including but not limited to:

  • Appointment reminders
  • Customer support communications
  • Order confirmations and updates
  • Account notifications
  • Service-related announcements

You will only receive messages for the purposes you have agreed to.

Message Frequency

Message frequency may vary depending on your interactions with us, the services you use, and your communication preferences.

Message and Data Rates

Message and data rates may apply. Charges are determined by your mobile carrier and are your responsibility.

Opting Out

You may opt out of receiving SMS messages at any time by replying STOP to any SMS message you receive from us. After opting out, you will receive a confirmation message, and no further SMS messages will be sent unless you opt in again.

Help and Support

If you need assistance, reply HELP to any SMS message or contact our customer support team using the contact information provided on our website.

Consent

Your consent to receive SMS messages is not a condition of purchasing any goods or services.

Changes to These Terms

We reserve the right to modify these Terms & Conditions at any time. Any updates will be posted on our website and will become effective upon publication.

Contact Information

If you have any questions regarding these Terms & Conditions or our SMS program, please contact us using the contact information provided on our website.


+1 614-957-0311

We welcome your feedback and thoughts about our services. If you have suggestions, inquiries, and concerns, let us know

Copyright by Twin Angels Home Care 2024. All rights reserved.